These Terms of Service ("Terms") govern your access to and use of the MonsterX platform, website, services, applications, and related tools made available through monsterx.me. By accessing or using the platform, you agree to these Terms.
1. Eligibility and Account Use
You must use the platform only in compliance with applicable laws and only for legitimate business or internal purposes. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account or organization.
2. Platform Services
MonsterX may provide tools and features related to customer tracking, registrations, forms, content management, file handling, analytics, campaign workflows, ad asset generation, image generation, video generation, reporting, integrations, and related marketing or operational functions. Features may change, be updated, or be discontinued at any time.
3. User Content and Data
You retain responsibility for all information, customer data, files, content, creatives, campaign materials, audience data, and other materials you upload, submit, generate, or process through the platform. You represent that you have all necessary rights, permissions, and lawful basis to use such materials and data.
You must not upload or use unlawful, infringing, misleading, harmful, or unauthorized content or data.
4. Third-Party Integrations
The platform may allow connection to third-party platforms, including social media, advertising, storage, analytics, AI, or communications services. Your use of any third-party service remains subject to that third party’s own terms, policies, and platform rules.
You authorize MonsterX to access and use connected third-party accounts and related data only as needed to provide the features you request through the platform.
5. Acceptable Use
You agree not to misuse the platform, interfere with its operation, attempt unauthorized access, upload malicious code, violate security controls, scrape or extract data without authorization, or use the platform in a way that violates law, regulations, third-party rights, or platform policies.
6. Advertising and Compliance
If you use the platform for campaign, audience, or advertising purposes, you are solely responsible for ensuring that your campaigns, audiences, targeting settings, customer lists, creatives, and publishing activities comply with applicable laws and the rules of the relevant advertising platforms.
7. Intellectual Property
MonsterX and its platform, branding, software, workflows, designs, and underlying materials remain the property of their respective owners and are protected by applicable intellectual property laws. Except as expressly allowed, you may not copy, distribute, modify, reverse engineer, or create derivative works from the platform or its protected components.
8. Availability and Changes
We do not guarantee uninterrupted availability of the platform. We may modify, suspend, restrict, or discontinue any feature, service, integration, or part of the platform at any time, with or without notice.
9. Fees and Billing
If any paid plans, credits, quotas, storage limits, or usage-based charges apply, you agree to the pricing, payment, and billing terms presented to you at the time of purchase or subscription. Failure to pay may result in suspension, restriction, or termination of access.
10. Disclaimer
The platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim warranties of any kind, whether express, implied, or statutory, including merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.
11. Limitation of Liability
To the maximum extent permitted by law, MonsterX shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, customers, or opportunities arising out of or related to the use of the platform.
Where liability cannot be excluded, our total liability shall be limited to the amount paid by you, if any, for the relevant service giving rise to the claim during the period reasonably related to the claim.
12. Indemnity
You agree to defend, indemnify, and hold harmless MonsterX and its affiliates, personnel, and service providers from claims, liabilities, damages, losses, and expenses arising from your use of the platform, your content or data, your campaigns, your third-party integrations, or your violation of these Terms or applicable laws.
13. Suspension and Termination
We may suspend or terminate access at any time if we believe there is misuse, breach, non-payment, legal risk, security risk, or other behavior that may harm the platform, our business, other users, or third parties.
14. Changes to These Terms
We may revise these Terms from time to time. Updated versions will be posted on this page with a revised updated date. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.
15. Contact
If you have questions about these Terms, please contact us at enquiries@monsterinteractive.asia.